A Invoice’s will be sent via email.All Party bookings will be confirmed by email, further correspondence may be sent via text message
All Party bookings require a deposit to secure your chosen party date. with the outstanding balance due in cash on the day .
Parties will give a full refund if extreme weather conditions prevent us from traveling, unless another date is agreed. upon agreeing to another date no refund will be given.
If you cancel your party less 8 weeks (56 Days) in advance. We will give no refund. If we agrees a refund, this will be issued within 28 days.
We may add a travel charge to your party price. This will be advised at the time of booking.
The right to use Glitter & Gloss is not transferable and the booker may not transfer or sub let the booking.
If you wish to cancel your Party booking, this must be done via email.
After you have booked your and paid your deposit, any changes you would like to make need to be made via email up to 7 days before your party date we will always try to accommodate last minute changes but this may not always possible.
Parties requires one or more adult to be present at the party venue and the duration of the party.
Parties can be held in your home or a venue of your choice.
Please allow our hosts 30 min setting up time and 15 minutes to pack away.
Our hosts will pack all party items away but is not responsible for mess of party room’s floor and walls. We request you remove any breakables and valuables from the party room.
Our “Parent Consent Form” will be issued via email, the form needs to be printed and distributed to each parent/carer for them to sign and give permission for their child/children to take part in the party, there must be one form per child signed, stating parents name, Childs name and the date.
Our Parent permission forms are required for each child; this gives the opportunity to advise of allergies or a treatment that the child/children are not allowed for which ever reason.
If a child/children do not have a signed permission form at the start of the party, they will not be able to take part.
We will give no refund for children not taking part on the day of the party.
We can supply party bag’s, these are an optional extra, contents of the party bags may vary to those described, as from time to time certain items listed may not be available.
Will only use pictures on our website and social media with parents permission
We are insured for public liability. We are unable to accept responsibility for actions or damage caused by party guests.
Your party host will require room to park within 5 meters from the party venue; we may charge you extra if we are required to pay for parking. You must supply a permit if required
Parents/carers are not permitted to use our Party items/products, paint children’s nails or use make up.